privacy policy – Brainflowers

Who we are

https://brainflowers.eu is committed to protecting your privacy. This Policy explains what personal data we collect, how we use it, your rights, and how you can contact us.

Legal Notice (Impressum)

Service Provider (Seller, Business) Details

Name: Petra Arndt
Mailing Address: 2011 Budakalász, Csapás utca 23., Hungary
Registering Authority: National Tax and Customs Administration of Hungary (NAV)
Tax Number: 56725184-1-33
Representative: Petra Arndt
Phone: +36 70 885 6720
E-mail: info@elmerengok.hu; eviarndt@gmail.com
Website: https://www.brainflowers.eu
Bank Account Number: 11600006-00000000-66941451

Web Hosting Provider

Name: Ev2 Internet Kft.
Headquarters: 1149 Budapest, Róna utca 120–122., Hungary
Contact: info@ev2.hu

Information We Collect

We collect the following categories of personal information when you use our site or place an order:

Contact data: name, billing/shipping address, email, phone number.
Account data: username and encrypted password when you register an account.
Payment data: payment card details (processed by our gateway; we do not store full card numbers).
Order data: products purchased, order history, and communications related to orders.
Technical data: IP address, browser type/version, time zone, device identifiers, and usage logs.

How We Collect Your Data

Direct interactions: when you place orders, create accounts, subscribe to newsletters, or contact us.
Automated technologies: cookies, web beacons, and similar tracking on our site.
Third parties & publicly available sources: payment gateways, shipping providers, Google Analytics, and social media plugins.

How We Use Your Data

We process your data to:

Fulfill orders and provide customer service.
Manage accounts (registration, authentication, and support).
Send transactional emails (order confirmations, shipping notices).
Offer marketing communications (newsletters, promotions) only if you’ve opted in.
Improve and secure our website using analytics and fraud prevention tools.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login status.
Analyze site traffic and user behavior via Google Analytics.
Provide targeted promotions and personalized content.

You can manage or disable cookies in your browser settings, but some features may not work correctly if cookies are blocked.

Third-Party Services

We share data with:

Payment processors (e.g. Stripe, PayPal) for transaction handling.
Shipping partners for order delivery.
Analytics providers (e.g. Google Analytics) to understand site usage.
Marketing platforms (e.g. Mailchimp) if you subscribe to our newsletter.

Each third party has its own privacy policy—please review them for details on how they handle your information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Visitor comments may be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Retention

We retain your personal data for as long as needed to:

Complete transactions and resolve disputes.
Comply with legal obligations (e.g. tax and accounting requirements).
Improve our services (subject to anonymization when possible).

If you request account deletion, we will remove or anonymize your data within 30 days, except where retention is required by law.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal data.
Rectify incorrect or incomplete data.
Erase (“right to be forgotten”) certain data.
Restrict or object to processing.
Data portability to transfer your data to another provider.
Withdraw consent for marketing at any time.

To exercise these rights, contact us at the address below.

Changes to This Policy

We may update this Policy periodically to reflect legal compliance or changes in our data practices. The “Effective Date” at the top will indicate when it was last revised. We encourage you to review this page regularly.

Contact Us

If you have questions or wish to exercise your rights, please contact:

home

Budapest, Hungary
Email: info@elmerengok.hu
Phone: +36-70-573-4667