Payment & Shipping Information
Payment Methods
We offer secure and convenient payment methods to ensure a smooth shopping experience. All prices displayed on the website include VAT (where applicable) and are shown in the currency indicated at checkout. By placing an order, you agree to our Terms & Conditions and confirm that the provided information is accurate.
You can choose from the following payment methods at checkout:
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Bank card payment (processed securely via Barion)
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Direct bank transfer (manual payment to the bank account provided at checkout)
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Other available payment options depending on your region or selected product
Payment is considered complete once the transaction has been successfully processed. Your order will be prepared and delivered (or made available for download, for digital products) only after payment confirmation.
Online Payments Provided by Barion®
We use Barion to process online payments securely and conveniently.
You can pay with any major bank card (Visa, Mastercard, Maestro, etc.) without the need to create an account. Barion’s system uses advanced encryption and is fully compliant with PCI DSS security standards.
Barion Payment Zrt. is supervised by the National Bank of Hungary (MNB), providing an additional level of safety and consumer protection.
Barion Payment Zrt.
H-1117 Budapest, Infopark sétány 1.
MNB license number: H-EN-I-1064/2013
Shipping & Delivery
We process orders on business days. After your order has been placed and payment has been confirmed, we begin preparing your items for delivery.
Estimated Delivery Times Within the European Union
Delivery times within the European Union may vary depending on the destination country and the courier service. As a general guideline, our typical delivery times are as follows:
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Neighbouring countries of Hungary (e.g., Austria, Slovakia, Slovenia, Croatia, Romania)
1–3 business days -
Southern and Western Europe (e.g., Italy, Greece, Spain, Portugal, France)
3–6 business days -
Scandinavian countries (e.g., Sweden, Denmark, Finland)
5–7 business days
These are estimated delivery windows provided by our logistics partners. Actual delivery times may differ depending on local postal services, customs procedures (if applicable), holidays, and unforeseen delays. The exact shipping fee and estimated delivery time will always be displayed at checkout before you finalize your order.
Digital Products
If you purchase digital or downloadable products, you will receive instant or near-instant access to your files via email or your account on the website. No physical shipping fees apply.
Physical Products
For physical items, shipping fees and estimated delivery times are displayed at checkout and may vary depending on your destination and the selected courier service.
We aim to dispatch all orders as quickly as possible. Once your package has been shipped, you will receive a confirmation email that may include tracking information, where available.
Please ensure that the shipping address provided during checkout is correct. The seller cannot take responsibility for delays or failed deliveries caused by incorrect or incomplete address information.
International Shipping
We offer international delivery to several countries. Shipping rates and delivery times differ by region. Customers are responsible for any customs duties, import taxes, or additional fees that may apply when receiving shipments outside the European Union.
Questions or Support
If you have any questions regarding payment, shipping, or your order status, please contact us at:
info@elmerengok.hu
